Sugar-coated messages are soothing to the ear. By nature, people like to hear words of comfort, encouragement and blessing.
Love is not all soft and mushy. It is not all candy floss. Unless truth is upheld, we are just being wishy washy with our faith, fearful of confronting error or sin—whether it is in us or others.
Caveat: Before proceeding with correction, it is important to first build a relationship out of love and respect. Furthermore, it's not merely the words used in correction that matter; it's also about attitude and tone of voice.